100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in

100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in

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B. inggris Cap Seller and the Monkeys

Once, a cap seller was passing through a jungle. He was very tired and needed to rest. Then, he stopped and spread a cloth under a tree.

He placed his bag full of caps near him and lay down with his cap on his head. The cap seller had a sound sleep for one hour. When he looked up the sky, he was very surprised to see monkeys sitting on the branches of a tree, each of the monkeys is wearing a cap of on its head. They had evidently done it to imitate him.

Then he decided to get his caps back by making a humble request to the monkeys. In return, the monkeys only made faces of him. When he begun to make gesture, the monkeys also imitated him. At last he found a clever idea. " Monkeys are a great imitator," he thought. So he took off his own cap and threw it down on the ground. And as he had expected, all the monkeys took off the caps and threw the caps down on the ground. Quickly, he stood up and collected the caps, put them back into his bag and went away.

1. What did the cap seller do at the forest? Answer:
2. Why did the cap seller feel surprised? Answer:
3. What did the cap seller learn from the monkeys? Answer:
4.What did the cap seller do to get back his caps? Answer:
5. What kind of moral lesson we can take from the text above? Answer:

Bantu pliss​

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